Installation Process

Step 1: Getting a quote. You can send through your plan to sales consultant Candice via email or fax it to 039 312 2872 or phone the office on 039 3172522 to make an appointment to meet with Jason our Sales Representative.

Step 2: Viewing material is an important part of the process, especially with natural stone as colours, grains and hues vary from block to block. The only material that maintains a consistent colour is Engineered Stone although it also changes slightly as each batch is different. Your sales assistant will be able to show you the different materials at our showroom which also adjoins to the factory so it is always great to see the process.

Step 3: Once the quote is signed, deposit paid, material and edge detail chosen. A template will then be taken at your site to do final accurate measurements. Thereafter 7 – 10 working days we will be back to install your tops.

For a standard size kitchen, installation will usually be completed within the day booked for installation. We often have 2 installations booked for the same installation team per day. Please arrange access with our sales representative. If it is a large complicated installation the process can take a few days to complete. Cutting stone is dusty so we will need an outside area to do your cut outs and any trimming that is necessary. Our experienced fitting teams do their best to ensure a smooth installation. Please ensure you have all appliances (hob, sink, taps, counter top bins, pop-up plugs, etc.) on site so that we can complete your installation.

Please discuss any specific details like under mount sinks and recessed hobs with our sales representative during the quoting process as there is an additional cost.